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How are my details handled and will my call be confidential?


You can expect and will receive 100% confidentiality when dealing with Carter-Harris.  We are registered by the Information Commissioners' Office for Private Investigation activities.




I'm nervous calling to speak with an Investigator because I am not really sure what to expect?


Please don't worry!


All our Detectives have many years' experience and are specifically trained in how to handle sensitive personal matters.  You will find a friendly voice on the other end of the line ready to help.


You will be given free confidential advice, without obligation.




I want to use surveillance services; will the person know they are being followed?


We use many professional techniques to remain covert, constantly evaluating changing circumstances and maintaining the fine balance of the need not to lose a subject, but to remain covert also.  


Our Detectives are equipped with the latest covert audio/video technology. They are also equipped with advanced digitally encrypted (covert) 2-way radio communications.  


Our Investigators include former Police & Forces.




How much will It cost?


Each case is unique in circumstance.  Once we have reviewed your needs we will provide you with a full free quotation based on the information you provide to us.


Most of our charges are locked and pre-set, and we charge some of the lowest rates in the industry per hour.   We also offer a price match, price promise.


Carter-Harris DO NOT charge extra fees for such items as (reasonable) millage, general disbursements and travel time.  Surveillance reports including audio/video/photo are included without additional charge.  Any additional costs for any reason will be agreed in advance.


Clear.  Upfront.  Value for Money.  





Will I be contacted unannounced?


The simple answer is, No.


Every client sets their own terms for contact.  This will be agreed when speaking with you.  We will not contact you, unless agreed in advance.




What will I get?


You can expect verbal and picture updates throughout the live investigation and at the conclusion of the case you will receive an evidence package.  


The evidence package contains a written report including pictures as appropriate and video evidence normally requested in DVD format, or sent via email.  In the case of Electronic Profiling, a separate report is also issued.  We can post and/or email PDF reports, as requested.




We're on standby to help, 24 hours a day, 7 days a week, 365 days a year








(0800) 832 1722


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Copyright © 2018  All rights reservered.  


Regulated by the Information Commissioners Office:

ICO Licence ZA259556.  


Carter-Harris Investigations is a trading name of Rebe Gp Limited.  

Registered In Engalnd & Wales:10452303  


Professional Indemnity Insured:  Hiscox Insurance Group



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